
If you’re still unable to connect to your wireless network, follow these steps to reinstall your wireless adapter:
If your router has a WPS button, press the button to connect to your router. The default security key or passphrase is usually located at a sticker at the bottom or back of your router. Enter the correct security key or passphrase. If you can now detect the wireless network, select the name of your wireless network and click “Connect” and perform either of the following:
If you still cannot detect your wireless network, restart both your Blade and router.
Move closer until the wireless network is detected. If both are already enabled, you may be out of range from your wireless network.
Connected to a wireless network with no internet connection – Refer to this article to fix this issue.Įnsure that both your wireless adapter and wireless network are enabled. Wireless Network is available, but you are not connected to one – Proceed to step 5 if you can’t connect to a wireless network. No Wireless Network Available – Proceed to step 3 if there is no wireless network available. Airplane mode – Turn off airplane mode to connect to a wireless network. Restart the Blade and try to reconnect to the wireless network.ĭetermine the status of your network connection: If the other device can connect to the wireless network, do the following steps to resolve the issue: Contact the router manufacturer for assistance. If so, you may need to register the MAC address of the Blade to the router page. Note: Wireless MAC filtering of the router or security settings of the router (Firewall) may be enabled on the router. You may need to upgrade the firmware of your router or contact your Internet Service Provider for further help. If both devices still cannot connect to the wireless network, the issue may be from your wireless router.
Wait for 10 seconds and then turn it back on. Restart your wireless router by turning it off. If the other device is also unable to connect to the network, follow these steps: If running the Network Troubleshooter does not fix your issue, you can test a different device (laptop or mobile device) and connect to the same wireless network you are trying to connect to.